GUEST SURVEY Thank you for choosing to stay with us at Gordon Lodge. Our goal is to ensure that you are delighted with every aspect of your visit. Won’t you take a minute to give us your impressions of our lodge, offer your suggestions and let us know how you think we did? Planning Your Trip Was this your first stay at Gordon Lodge? Yes   No Dates of Stay: From: / /   To: / / Cottage Lodge Room   Unit # How did you learn of Gordon Lodge? Online Travel Site   Friend   Magazine Ad   Gordon Lodge Web Site   Newspaper Ad   Other   How did you make your reservation? Online Travel Site   Gordon Lodge Web Site   Gordon Lodge 800# How was your reservation handled? Excellent   Good   Fair   Poor What other destinations did you consider before choosing Gordon Lodge? The Restaurant Did you visit the Top Deck Restaurant & Bar? Yes   No   How would you rate the food? Excellent   Good   Fair   Poor How would you rate the service? Excellent   Good   Fair   Poor How would you rate the ambience? Excellent   Good   Fair   Poor How would you rate the value? Excellent   Good   Fair   Poor The Lodge Facilities How did you like our facilities? Lobby Excellent   Good   Fair   Poor   N/A Fitness Center Excellent   Good   Fair   Poor   N/A Lobby Bar Excellent   Good   Fair   Poor   N/A Pool & Hot Tub Excellent   Good   Fair   Poor   NA Nature Trail Excellent   Good   Fair   Poor   N/A Private Beach Excellent   Good   Fair   Poor   N/A Our staff is our most important asset. Please tell us how you would rate them? Excellent   Good   Fair   Poor   Our Staff How knowledgeable and friendly did you find our staff? Excellent   Good   Fair   Poor How professional did you find the staff at the front desk? Excellent   Good   Fair   Poor How was the check-in process? Excellent   Good   Fair   Poor How efficiently did our staff handle your concerns/requests? Excellent   Good   Fair   Poor Your Room Accommodations Cleanliness Excellent   Good   Fair   Poor Guest Supplies/Amenities Excellent   Good   Fair   Poor Comfort of your room Excellent   Good   Fair   Poor Bathroom Excellent   Good   Fair   Poor Bedroom Excellent   Good   Fair   Poor Living Room Excellent   Good   Fair   Poor Please let us know of any staff particularly helpful in making your stay more enjoyable. Would you return to Gordon Lodge? Yes   No   Would you refer others to Gordon Lodge? Yes   No   Comments/Suggestions What can Gordon Lodge do to improve our accommodations and services? If you would like us to contact you, please provide the following information: Last Name: First Name: Address: City/State: Zip Code: Phone: Email: Would you like to receive email from Gordon Lodge regarding news and events at the lodge and in Door County? Thank you for staying with us. We look forward to your next visit.