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GUEST SURVEY

Thank you for choosing to stay with us at Gordon Lodge. Our goal is to ensure that you are delighted with every aspect of your visit. Won’t you take a minute to give us your impressions of our lodge, offer your suggestions and let us know how you think we did?

Printable survey can be returned via fax or postal mail or you can submit our online survey below

Planning Your Trip
Was this your first stay at Gordon Lodge?
Yes   No
Dates of Stay:
From: / /   To: / /

  Unit #
How did you learn of Gordon Lodge?
Online Travel Site   Friend   Magazine Ad  
Gordon Lodge Web Site   Newspaper Ad  
Other  
How did you make your reservation?
Online Travel Site   Gordon Lodge Web Site  
Gordon Lodge 800#
How was your reservation handled?
Excellent   Good   Fair   Poor
What other destinations did you consider before choosing Gordon Lodge?
The Restaurant
Did you visit the Top Deck Restaurant & Bar?
Yes   No  
How would you rate the food?
Excellent   Good   Fair   Poor
How would you rate the service?
Excellent   Good   Fair   Poor
How would you rate the ambience?
Excellent   Good   Fair   Poor
How would you rate the value?
Excellent   Good   Fair   Poor
Buffet Breakfast
How would you rate the food?
Excellent   Good   Fair   Poor
How would you rate the buffet selection?
Excellent   Good   Fair   Poor
How would you rate the service?
Excellent   Good   Fair   Poor
How would you rate the ambience?
Excellent   Good   Fair   Poor
The Lodge Facilities
How did you like our facilities?
Lobby
Excellent   Good   Fair   Poor   N/A
Fitness Center
Excellent   Good   Fair   Poor   N/A
Lobby Bar
Excellent   Good   Fair   Poor   N/A
Pool & Hot Tub
Excellent   Good   Fair   Poor   NA
Nature Trail
Excellent   Good   Fair   Poor   N/A
Private Beach
Excellent   Good   Fair   Poor   N/A
Our Staff
Our staff is our most important asset. Please tell us how you would rate them?
Excellent   Good   Fair   Poor
How knowledgeable and friendly did you find our staff?
Excellent   Good   Fair   Poor
How professional did you find the staff at the front desk?
Excellent   Good   Fair   Poor
How was the check-in process?
Excellent   Good   Fair   Poor
How efficiently did our staff handle your concerns/requests?
Excellent   Good   Fair   Poor
Please let us know of any staff particularly helpful in making your stay more enjoyable.
Your Room Accommodations
Cleanliness
Excellent   Good   Fair   Poor
Guest Supplies/Amenities
Excellent   Good   Fair   Poor
Comfort of your room
Excellent   Good   Fair   Poor
Bathroom
Excellent   Good   Fair   Poor
Bedroom
Excellent   Good   Fair   Poor
Living Room
Excellent   Good   Fair   Poor
Would you return to Gordon Lodge?
Yes   No  
Would you refer others to Gordon Lodge?
Yes   No  
Comments/Suggestions
What can Gordon Lodge do to improve our accommodations and services?
If you would like us to contact you, please provide the following information:
Last Name:
First Name:
Address:
City/State:
Zip Code:
Phone:
Email:

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Thank you for staying with us.
We look forward to your next visit.
 
  RESERVATIONS